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Welcome to the step-by-step guide:
Here we will show you how to quickly and easily set up your email address in Microsoft Outlook 2021. These settings are applicable to the majority of users who receive standard or basic email accounts either as a standalone or with their website package.
If you are using a NEXUS IT Business Email account or an Exchange Email, these settings will not work. Please refer to this post to set up your professional business email on Outlook.
Need an email address?
Visual Steps
*Visual guide not available at the moment. Visual steps will be added for this tutorial in the future.
Step 1:
Open Outlook
Click on the Start button to bring up the start menu, and start typing to search for “Outlook”. Then click on it to open Outlook.
Step 2:
File > Account Settings > New
In the top left corner, click on File. This will bring up the Account Information page. Click on the dropdown for Account Settings and choose Account Settings.
A new window will pop up. Right below the ’email’ tab, click on the New button.
Step 3:
Manual Email Setup
Enter the email address that you wish to add to Outlook.
Click next or continue and enter your password when prompted.
Your email should now be connected with no further steps required. If an error emerges, please double check your password and try again. Should the error persist, please continue to Step 4 for manual email setup instructions.
Step 4:
Manual Email Setup
Enter the email address that you wish to add to Outlook.
Next click on the dropdown for Advanced options and make sure that the checkbox is ticked for Let me set up my account manually.
Click on the large Connect button and choose the IMAP or POP3 option.
Step 5:
Manual Email Setup
Enter the following values and click on Next.
*replace “yourdomain” with your domain name (e.g. yoursitename.co.za)
| Server | mail.yourdomain |
| Port | 995 (for POP3) 993 (for IMAP) |
| Encryption | SSL/TLS |
| Require SPA | Checked |
| Server | mail.yourdomain |
| Port | 995 (for POP3) 993 (for IMAP) |
| Encryption | SSL/TLS |
| Require SPA | Checked |
Step 6:
Enter Password
Lastly enter your current email password and click connect.
Congratulations! Your email is now connected!
You can now send and receive emails through Outlook on this device.
If you have just added this email address to a new/different device and it already contains emails, it may take anywhere from a few minutes to a few hours to synchronize all the existing emails to the new device. Please keep your device on during this time, otherwise it will continue synchronizing when Outlook is running again.
Your existing folder structure will be transferred with all the relevant emails populating the folders. The time this takes is dependent on your internet speed and the total size of the download.
ERR
Receiving an error?
If you are getting an error stating that an encrypted connection to the server is not available, you may be connected to an insecure network. Please try again by replacing the values in Step 5 with the following and continue to Step 6. We highly recommend using a secure network for your email communications.
| Server | mail.yourdomain |
| Port | 143 |
| Encryption | Auto -or- None |
| Require SPA | Checked |
| Server | mail.yourdomain |
| Port | 110 |
| Encryption | Auto -or- None |
| Require SPA | Checked |